Today, I'm writing about sending luggage through the Black Cat company's service. For those who don't want to drag their luggage across town or to different locations, this method of sending luggage is very convenient.



This information is written based on reading from the website http://www.kuronekoyamato.co.jp/en/ and reading from information that friends have recommended from the group "People going to Japan". If there is any incorrect information, please let me know and suggest it. Or if you want to add anything, please let me know. Because I haven't used the service myself yet. And if anyone has used the service, please tell me how it was. Steps, where to send from, where to send to, shipping costs, etc.

Thank you to everyone who contributed to the successful completion of this information.



Black Cat Yamato, or the Black Cat Company, is a company that provides delivery services from one location to another. They offer a variety of services, but this article will focus on the luggage transportation services that are frequently used by tourists. There are two types of services: one is the delivery from one hotel to another (or from a Black Cat office or convenience store to another hotel). This type of delivery is called TA-Q-BIN. The other type is delivery from the airport to the hotel or from the hotel to the airport. This type of delivery is called Airport TA-Q-BIN.


Option 1: TA-Q-BIN delivery from one hotel to another


Shipping process

- Check with the origin hotel if they offer luggage delivery service (most do). You also need to check with the destination hotel if they can receive the luggage. If both the origin and destination are convenient, you can send it. The origin hotel will provide you with a document to fill out, or they may fill it out for you. After that, check all the information carefully and pay according to the size, weight of the luggage and the distance.

(Remember to email or call the destination hotel to let them know when and what time your luggage will arrive.)

* Items larger than 160 cm and valued at more than 300,000 yen will not be accepted for shipment by TA-Q-BIN.

You can check the shipping price on this website: http://www.kuronekoyamato.co.jp/en/send/ta_q_bin/list/



Filling out documents

1. Recipient's postal code

2. Recipient's phone number

3. Recipient's address

4. Recipient's name

5. Sender's postal code

6. Sender's phone number

8. Sender's name

9. Details of what will be sent, such as clothes

10. Not relevant, no need to write (This image is used in conjunction with sending Cool TA-Q-BIN)

11. Delivery date

12. Delivery time: The sender can specify the time slot for receiving the bag as follows:

Before noon / 12:00 - 14:00 / 14:00 - 16:00 / 16:00 - 18:00 / 18:00 - 20:00 / 20:00 - 21:00

If the hotel does not offer luggage delivery, you can send your luggage at a convenience store. You can check the stores that accept delivery on this website: http://www.kuronekoyamato.co.jp/en/send/convenience_store/#Ta-Q-Bin



Or the office of the black cat, which has the symbol as shown in the picture.





Option 2 Airport TA-Q-BIN Delivery from airport to hotel or hotel to airport


From the hotel to the airport, you must submit it 2 days before the travel date (some areas require 3 days in advance)

From the airport to the hotel, it can be delivered within the same day (limited to certain areas only, please check with the counter again for the number of days it will take).

Please complete the documents and pay according to the size, weight of the bag and distance.

Calculation of size: Width + Length + Height

You can check the price on this website: http://date.kuronekoyamato.co.jp/date/Main?LINK=KT

Filling out the document

Airport Baggage Counter (Please check the counter opening and closing times carefully, as they vary by location)

Here are some examples of airports. You can check other airports on this website.

http://www.kuronekoyamato.co.jp/en/personal/airport/



Narita Airport Terminal 1 (North Wing) / Counter Name: Green Port Agency Counter (GPA)

Receive the bag



Narita International Airport Terminal 1 (South Wing) / Counter Name: Green Port Agency Counter (GPA)

Send the bag

Narita International Airport Terminal 2 / Counter Name: Green Port Agency Counter (GPA)


Receive the bag.

Send the bag



Haneda Airport International / Counter Name: ABC Delivery Counter


Receive bag


Send the bag


Kansai International Airport Terminal 1 / Counter Name : ABC Delivery Counter


Receive the bag

Send the bag


I hope this information is helpful to everyone.


Finally, I would like to recommend the "Japan Travel Group", a warm and welcoming community where you can find friendship, information, and helpful advice. Feel free to join and ask questions or chat with other members.

: https://www.facebook.com/groups/gotojapaninapril/

: https://www.facebook.com/2happyjourney/

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